Location

Lake Worth, FL

Description

Our policy typist is responsible for the day-to-day creation of preliminary reports, title policies, loan policies, corrections, and guarantees. S/He is also responsible for handling pre-closing and post-closing updates, as well as general assistance to the title plant production manager, the assistant manager, and the title examiners.

Responsibilities

  • Establishes and maintains procedures implemented by supervisor(s)
  • Types final owners and loan policies, title policies, and the like
  • Types other plant products for agents and internal staff
  • Takes part in all facets of production; maintains production level of 30-35 preliminary title reports per day and/or 40-45 policies per day
  • Handles inquiries from external and internal customers
  • Responds to file status inquiries and forwards calls to the appropriate examiner
  • Performs other duties as assigned by supervisor
  • Adheres to company policies and guidelines

Qualifications

                Experience

  • One (1) year of word processing experience within the land title industry is required.
  • Policy production experience or related experience preferred.

Education

A high school diploma is required.

Certifications, Licenses, Insurance

No certifications, licenses, or insurance are required.

Knowledge

  • Understanding of title industry terminology is preferred.
  • Working knowledge of county clerks public access programs is preferred.

Skills

  • Adaptable: adapts to new, different, or changing requirements
  • Attentive to details
  • Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws
  • Critical thinking: uses logical thought processes to analyze and draw conclusions
  • Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients
  • Dependable and reliable: displays responsible behaviors at work
  • Initiative: demonstrates a willingness to work and seeks out new work challenges
  • Integrity: treats others with honesty, fairness and respect
  • Mathematics: uses mathematics to solve problems
  • Multi-lingual skills preferred
  • Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks
  • Professional: maintains a professional demeanor at work
  • Proficient in English
  • Respectful: works effectively with those who have diverse backgrounds
  • Team player: works effectively with others
  • Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer skills in Microsoft Office, email programs, and internet browsers
  • Telephone skills, including a pleasant phone voice and etiquette
  • Typing speed of at least 80 words per minute
  • Verbal communication: maintains open lines of communication with others
  • Willingness to ask questions
  • Writing: uses standard English to clearly communicate thoughts, ideas, and information in written form
  • NOTE: Skills list resourced in part from Common Employability Skills, National Network of Business and Industry Associations, 2014. Print and online at: http://www.nationalnetwork.org/wp-content/uploads/2015/05/Common_Employability_Skills-03-30-152.pdf.

ESSENTIAL JOB FUNCTIONS (including physical requirements)              

This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.

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